Account Manager - Simply Zesty
A full-time creative job at Wireless Group in Belfast
Posted 23 February 2018, 12.26pm est
Job Title: Account Manager
Reports to: Head of Client Delivery
Purpose of Job: To manage client accounts and deliver industry leading digital projects on time and within budget for Ireland’s leading digital agency, as well as managing customer expectations and in-house resources to ensure project requirements are met.
To build and maintain strong client relationships, acting as the main point of contact for appointed clients To manage the delivery and profitability of projects across your accounts To manage client projects, from briefing through to delivery and reporting To ensure projects are delivered on time and on budget To brief and liaise with the design and web development teams To develop clear project documentation throughout the project lifecycle To manage clients and internal stakeholders, ensuring they are kept fully informed To liaise with 3rd parties to agree deliverables and manage scope, where appropriate to the project To lead project review meetings To adhere to internal accounting/reporting procedures for billing and time management To perform other duties as directed Education: Third Level Qualification essential
Experience: Relevant experience working at Account Manager level essential
Demonstrable experience in web technologies
Experience of managing client projects, from briefing through to delivery and reporting
Experience of developing effective working relationships internally and externally
Knowledge: Experience of using and knowledge of content management solutions
Good applied knowledge of formal project management methodologies (e.g. PRINCE2) desirable
Skills: Excellent verbal and written communication skills
Excellent organisational and time management skills
Excellent presentation skills
Excellent IT skills
Aptitudes: A proactive self-starter
High degree of commitment, initiative and perseverance Flexible and resourceful Customer focused Team player
Ability to multi-task and proactively manage internal and external priorities
Accurate and detail focused Ability to meet deadlines and deliver results under pressure
Good problem solving and analytical skills
Other: Prepared to work outside normal office hours as required
Clean, current driving licence and access to a car (This criterion will be waived in the case of an individual where disability prohibits, but who is able to demonstrate the effectiveness of alternative transport arrangements
Reporting into the Head of Client Delivery, this role is one of the key client-facing roles in the business.
You’ll have Account Management experience, so you’ll be well-versed in managing client projects and growing accounts. You’ll be someone with an interest in technology and ideally have experience of using Content Management Systems, such as Wordpress or Kentico.
This role would be well-suited to someone well-organised and who enjoys being part of a team focused on solving problems for our clients. You’ll be a great communicator who can understand and unpick client requirements and turn those into briefs for designers and developers.
You’ll thrive in a busy environment and enjoy working across different clients in different sectors. No two projects (or two days!) will be the same and you’ll be someone who enjoys that variety in a role.